|
Buying credit card processing services is a lot like getting a mortgage or buying or leasing a car. It's complicated, there are a lot of moving parts, and sellers can usually position themselves to fair better than the buyers.
We highlight this because we've always believed that if you have to play the game unfairly to win, you shouldn't be playing in the first place. We're open, fair, and maintain straight forward business practices. Our approach stands in sharp contrast to the vast majority of providers in this industry which use the complexity of the industry to their advantage. When all cards are on the table, we usually win the business. When there's misinformation, we don't fare as well.
So to that end, here are 3 key things to consider when considering a payment processing provider:
Find a comprehensive solutions provider
- Inquire whether the provider can offer you with all of the products and services that your company will need or if you will have to contract with multiple companies. To effectively do this, you need to also anticipate future needs.
Up front and full disclosure pricing
- How a provider prices their services is a great indicator of how they run their business. Beware of providers who are not upfront with their fees and charges. You will most likely need to pry and push to get to the bottom of what you would pay.
A dedicated and knowledgeable account manager
- Make sure that you will have a dedicated account manager that has in depth knowledge and experience with the issues that your business will be facing. Having an 800 number to call for issue resolution is not quite the same.
|
